Purpose and Objectives

The purposes of CYSTs are to identify and approach at-risk and hidden youths through online platforms and to connect them to relevant mainstreams services for follow up.

The objectives of the CYSTs are to assist the target service users by :

  1. Proactively searching and approaching at-risk and hidden youths through online platforms popular among youths, providing intervention, support and counseling (viz preventive, developmental, supportive and remedial levels) through online and offline means as well as referral services to relevant mainstream services for follow up;
  2. Forming partnership, strategic alliance and cross-sectoral collaboration with other community stakeholders and organisations, including subvented and self-financing welfare service units both within and outside the CYSTs’ own organisations, government departments, local bodies, schools, religious groups, other professionals, etc. to address the needs and problems of the at-risk and hidden youths; and
  3. Mobilising community resources, arranging training, promoting community education, handling case referrals, answering enquiries, etc. on matters relating to at-risk and hidden youths in their respective serving regional clusters.

Target Group

It refers to at-risk and hidden youths, aged 6 to 24, who have emotional or behavioural problems and are manifesting or engaging in various at-risk behaviours in the Internet. Given that there may be difficulties in verifying the real age of the persons connected in the online platforms at the initial contact / outreaching stage, to cater for immediate needs of persons connected and allow flexibility in service provision, transitional intervention may be provided by the CYSTs on a need basis for those persons connected online but are later confirmed to be outside the age range of 6 to 24. The CYSTs should refer them to appropriate mainstream services as soon as practicable.

Hong Kong Children & Youth Services

eSm^_^iley Cyber Youth Support Team

Address : G01, Lung Hang Estate Community Centre, Lung Hang Estate, Shatin, N.T.
Tel : 2606 7644
Fax : 3020 6224
Email : esmiley@hkcys.org.hk
Website : esmiley.hkcys.hk
Facebook : esmileyhk
IG : esmileyhk
WeChat : esmileyhk
Whatsapp : 6280 6281

Service Leaflet